I'm an independent pre owned car dealer that has been using Autotrader since 2015. The rates have more than doubled since 2015 and so we decided to cancel our Autotrader who was hosting our webpage.
We called in to cancel the service and we were told it was no problem. We confirmed the cancellation by email.
Auto trader was very quick with cancelling all our services, BUT the bills have kept coming and almost 2 months later they are billing us for services we no longer use or have access to. STAY AWAY There are better companies out there that give the same services for a lot less money
Product or Service Mentioned: Autotrader Account.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $3000.
Preferred solution: Let the company propose a solution.